NEMIX RAM Shipping & Return Policy

SHIPPING

USA: All Domestic Orders Receive Free Shipping, Most orders ship same business day. Orders must be received prior to 2PM EST for same day shipping eligibility. Domestic Orders within the continental US over $500 Ship via Fedex 2-Day Delivery . Orders under $500 Ship via USPS Priority Mail or First Class Mail. Next day delivery is Available, Options and Rates are available at Checkout. UPS Shipping is available upon request. 

CANADA: Canadian customers are responsible for all VAT/Import Taxes.

International Shipping Rates: Please use Checkout for rate Calculation & Options. International customers are responsible for all VAT/ DUTY / IMPORT Taxes. Please check with your country tax rates. All International expedited orders are shipped via USPS, FEDEX or DHL depending on country and order amount. For specific questions regarding international orders please contact our international shipping department EMAIL support@nemixram.com



WARRANTY

All NEMIX RAM Memory is Backed by a Lifetime Warranty against physical and functional defects.

RETURNS FOR REFUND

All product returns for refund must be received within 30 days of the purchase date and must be accompanied by a copy of the original invoice as well as an RMA number. An RMA number can be obtained simply by emailing us at EMAIL support@nemixram.com All RMA's are valid for 10 days from the date of issue. RMA’s must be securely packaged. We are not responsible for packages lost or damaged while in transit to our location. All non-defective proprietary memory is subject to a 20% re-stocking fee and all packages refused at the time of delivery are also subject to a 20% restocking fee. Any incurred shipping fees are not refundable for any reason.

RETURNS FOR REPLACEMENT

All product replacements must be accompanied by a copy of the original invoice as well as an RMA number. An RMA number can be obtained simply by emailing us at EMAIL support@nemixram.com All RMA's are valid for 10 days from the date of issue. RMA’s must be securely packaged. We are not responsible for packages lost or damaged while in transit to or from us.

All RMA’s should be returned to:
Attn: (your RMA number)
NEMIX RAM
4350 NW 19th Ave
Suite C
Pompano Beach, FL 33064



PRIVACY POLICY

We are committed to maintaining your privacy and have taken the proper measures to ensure that your shopping experience with us is safe and secure. We do not rent, share or sell any of your personal information. We collect only the information required to process your transaction.

SECURITY POLICY

Your information is always safe! Nemix Corp guarantees to use the highest possible level of SSL (Secure Sockets Layer.) This is an encryption technology that protects your information and encrypts your credit card number, name, and all other personal information so no one can read it over the Internet.

The information we collect and how we will use it:

Name, Company (if any), E-mail address, phone number, Shipping and billing address,

Credit card number and expiration date

This information allows us to process your order and contact you regarding your order, if needed. All of your information is stored on a secured server and used to ship your order via USPS, Federal Express, or UPS.

If you do not wish to process the order online, you do have the option to place your order via phone by calling 561-451-2240. Please call us or email us at sales@nemixram.com for any of our policy information.